Privacy Policy
Last updated: June 2026
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, billing information, travel preferences, passport details, and any other information you submit when making a booking, creating an account, or contacting our support team. We also automatically collect certain information when you use our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
How We Use Your Information
We use your information to process bookings, facilitate travel arrangements, communicate with you about your reservations, provide customer support, personalise your experience, improve our services, send marketing communications (with your consent), and comply with legal obligations. Your payment information is used solely for processing transactions and is not stored on our servers.
Data Sharing & Disclosure
We may share your information with third-party service providers who assist us in delivering our services, including airlines, hotels, tour operators, payment processors, and IT service providers. These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
Data Security
We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes SSL/TLS encryption for data transmission, secure data storage practices, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities, request data portability, and withdraw consent at any time where we rely on consent to process your data. To exercise these rights, please contact us using the information below. We will respond to your request in accordance with applicable data protection laws.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at [email protected] or write to: Hybrid Travels & Holidays Ltd., Lagos, Nigeria.
This Privacy Policy is effective as of June 2026. We may update this policy from time to time; material changes will be notified on our website or via email.